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February, 2005
We have been with Keyway-Cybertime's high-speed wireless since the
day it went up. The high-speed connection has helped our business
in more ways than one. our customer service was good before, but
now it is even better and higher than our industry standard. The
ability to be on-line all day has made a tremendous difference in
our response time to customers and dealers. In addition, with much
of our manufacturing contracted overseas the high-speed connection
has increased the ease of sending and receiving pictures, files,
and drawings in a timely manner resulting in increased quality of
the products we provide.
Not only does Keyway-Cybertime fill a need for high-speed service
it doesn't stop there. Ask us any questions about Travel Guitar
and we know the answer, servicing my data connections, I have not
a clue. Keyway-Cybertime has been great with helping us resolve issues
with our network and mail services. Their tech support takes the
call and resolves our issues typically on the spot or within the
next hour. As you know customer service of this kind is near impossible
to find these days.
Try Keyway-Cybertime's high-speed service. Form the install technicians,
to the in-house support they can't be beat. This will be the best
decision you make for your business whether you have 3 computers
or 30.
Sincerely,
J. Corey Oliver, President
Traveler Guitar
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February, 2005
I am writing to tell you how pleased I am with the new Keyway-Cybertime
wireless ISP service at my residence and to thank you and the Keyway-Cybertime
staff for making my transition from DSL so easy.
The Keyway-Cybertime wireless service is incredibly fast, so much
so that comparing it to my former SBC DSL service is like comparing
a Ferrari to a Volkswagen. I am downloading large files such as
new software and Windows updates in a fraction of the times I used
to with DSL and I can now effortlessly send large numbers of .jpg
digital photos to friends and relatives.
Keyway-Cybertime promised much faster upload speeds than the other
ISP servers I considered and Keyway-Cybertime kept all of it's promises.
The Keyway-Cybertime installation was trouble free. Each of your
staff members who assisted me were friendly, knowledgeable and professional.
Your installer was on time and he worked quickly to provide a neat
and clean connection. Robert in the office took my information to
establish the account and arrange the installation appointment then
assisted me in changing my Outlook e-mail settings (no more long
waits while downloading e-mail attachments).
Initially. I thought that I would just use the Keyway-Cybertime dial-up
service at my office but I find that I am so spoiled by the high
speeds that I enjoy at my residence that I have decided to also
install Keyway-Cybertime's wireless service at my office. So, please
have one of your staff contact me at their earliest convenience
to schedule an installation.
Thank you again for a job well done.
Bruce Colodny
Law Offices of Bruce Colodny
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February, 2005
We have been a customer of Keyway-Cybertime since the opening of
their business. We use their wireless broadband for both business
and personal and have also used their customer service department.
We find both services to be of excellent quality. Their response
to customer service calls during normal business hours as well as
after hours is quick and efficient. They have also worked on our
computer equipment and we have found them to be knowledgeable and
professional. The staff at Keyway-Cybertime's is friendly, courteous
and trustworthy. I do not hesitate to recommend them to friends,
family and business acquaintances.
Sincerely,
Shelley Ziemann
Inland Fence Builders, Inc.
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February, 2005
This letter is to thank you for your quality service and workmanship
on all our computers. We would also like to thank you for handling
our wireless Internet service and prompt attention whenever we called
you for service and repairs. At this time we would like to take
this opportunity to recommend your services to your prospective
future clients.
Sincerely,
Ralf G. Zacky
Bristol Omega, Inc.
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February, 2005
I just want to say thank you for the great service that you provide.
My partner and I used to pay hundreds of dollars for a T1 connection
at our shop because DSL and cable were not available. Now, thanks
to your company we have a faster connection for a 1/3 of what I
was paying for our T1. I was so impressed I switched from cable
to your broadband service at home. I pay slightly more but again
I get a much faster speed which is needed for my part time work
as a photographer. Your customer service is bar none. Anthony is
a great asset to your company with his "lets go the extra mile"
attitude! We appreciate the service and product you offer.
Thank You,
Glenn Weynschenk, Owner
A&H Auto Specialists
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